Legal

Terms and Conditions

These terms govern your use of jilliapp. Please read them carefully before creating an account or placing any bets. By registering on jilliapp, you agree to everything set out below.

Last updated: January 2025

18+
Minimum Age
1
Account Per Person
BD
Residents Only
24/7
Support Available

Important Notice

These Terms and Conditions form a legally binding agreement between you and jilliapp. If you do not agree with any part of these terms, you must not use the jilliapp platform. Creating an account or placing a bet constitutes full acceptance of these terms.

1Acceptance of Terms

By accessing or using the jilliapp platform — whether through the website, mobile app, or any other interface — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms apply to all users of jilliapp, including visitors who browse without registering and registered members who place bets or play casino games.

Jilliapp reserves the right to update these terms at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of jilliapp after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes.

If you have questions about any part of these terms, please contact jilliapp support before using the platform. Our team is available 24/7 and can clarify anything that is unclear.

2Eligibility

To register and use jilliapp, you must meet all of the following requirements:

  • You must be at least 18 years of age. Jilliapp does not permit anyone under 18 to register, deposit, or place bets under any circumstances.
  • You must be a resident of Bangladesh. Jilliapp is designed and operated for players based in Bangladesh.
  • You must not be registered on any self-exclusion list or have previously been banned from jilliapp.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be acting on behalf of another person or as an agent for any third party.

Jilliapp may request proof of age or identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard procedure and is not a reflection on any individual player.

3Account Rules

Each person is permitted to hold one account only on jilliapp. Creating multiple accounts — whether under the same name, different names, or using different phone numbers — is strictly prohibited and will result in all associated accounts being closed and any balances forfeited.

When registering, you must provide accurate and truthful information. This includes your real name, date of birth, phone number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in immediate account closure.

You are responsible for keeping your account credentials secure. Do not share your password with anyone. Jilliapp will never ask for your password via support channels. If you believe your account has been accessed without your permission, contact support immediately.

Account balances are non-transferable. You cannot transfer funds from your jilliapp account to another player's account, and you cannot receive funds from another player's account.

4Deposits and Withdrawals

Jilliapp accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed within the platform and may be updated from time to time.

Withdrawals are processed back to the same payment method used for the original deposit. Jilliapp aims to process all withdrawal requests within three minutes during normal operating conditions. In some cases, additional verification may be required before a withdrawal can be processed, which may extend this timeframe.

  • Withdrawals can only be made to accounts registered in your own name.
  • Jilliapp does not charge fees on standard withdrawals, but your payment provider may apply their own charges.
  • Bonus funds are subject to wagering requirements before they can be withdrawn. See Section 6 for details.
  • Jilliapp reserves the right to request identity verification before processing any withdrawal.

If a deposit fails or is reversed by your payment provider, any bets placed using those funds may be voided and the amounts deducted from your account balance.

5Betting Rules

All bets placed on jilliapp are subject to the specific rules of the market or game in question. These rules are available within the platform before you place any bet. It is your responsibility to read and understand the applicable rules before confirming a wager.

Once a bet is confirmed, it cannot be cancelled or amended unless jilliapp specifically offers a cash-out or edit option for that market. Jilliapp reserves the right to void any bet that was placed in error, placed on a market that was incorrectly priced, or placed in circumstances that suggest abuse of the platform.

  • Minimum and maximum bet amounts vary by market and are displayed at the time of placing the bet.
  • Jilliapp reserves the right to limit the maximum winnings on any single bet or combination of bets.
  • In the event of a dispute about the outcome of a sporting event, jilliapp's decision is final.
  • Live betting markets may be suspended at any time without notice if the integrity of the market is in question.

Casino game outcomes are determined by certified random number generators. Jilliapp does not influence the outcome of any casino game, and all results are independently audited for fairness.

6Bonuses and Promotions

Jilliapp offers bonuses and promotions to both new and existing players from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These terms are published alongside each promotion and must be read before claiming any offer.

General bonus rules that apply across all jilliapp promotions unless otherwise stated:

  • Bonuses are available to one account per person, per household, and per device.
  • Bonus funds must meet the stated wagering requirement before any withdrawal can be made.
  • Jilliapp reserves the right to withdraw any bonus offer at any time without prior notice.
  • If jilliapp suspects that a bonus is being abused — including through the use of multiple accounts or coordinated betting — the bonus and any associated winnings may be forfeited.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.

If you are unsure whether a particular betting strategy qualifies under a promotion's terms, contact jilliapp support before placing bets. We would rather clarify upfront than have a dispute afterwards.

7Responsible Gaming

Jilliapp is committed to responsible gaming. We provide tools that allow players to manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered players at any time through the account settings section.

If you choose to self-exclude, your account will be closed for the period you select. During this period, jilliapp will take reasonable steps to prevent you from opening a new account. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

Jilliapp encourages all players to gamble responsibly. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page or contact Support immediately.

8Prohibited Conduct

The following actions are strictly prohibited on jilliapp. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Creating more than one account on jilliapp under any name or identity.
  • Using automated software, bots, or scripts to interact with the platform in any way.
  • Exploiting errors, bugs, or technical glitches in the platform for financial gain.
  • Colluding with other players to manipulate the outcome of any game or market.
  • Using stolen, fraudulent, or unauthorised payment methods to deposit funds.
  • Attempting to launder money or use jilliapp for any illegal financial activity.
  • Sharing account access with any other person, including family members.
  • Placing bets on behalf of another person who is excluded or banned from jilliapp.

Jilliapp monitors all account activity and uses fraud detection systems to identify suspicious behaviour. If your account is flagged, jilliapp may request additional information before allowing further activity. Failure to cooperate with any investigation may result in permanent account closure.

9Privacy and Data

Jilliapp collects and processes personal data in accordance with its Privacy Policy. By registering on jilliapp, you consent to the collection and use of your personal information as described in that policy. The full Privacy Policy is available at jilliapp.com/privacy-policy.

Jilliapp will never sell your personal data to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, comply with legal obligations, and improve the platform experience. Jilliapp uses industry-standard security measures to protect your data from unauthorised access.

10Limitation of Liability

Jilliapp provides the platform on an "as is" basis. While we work hard to maintain 99.9% uptime, we cannot guarantee that the platform will be available at all times or free from technical issues. Jilliapp is not liable for any losses arising from platform downtime, technical errors, or interruptions to service.

Jilliapp is not responsible for any losses resulting from your own decisions to place bets or play casino games. Gambling involves risk, and you accept full responsibility for all bets placed on your account. Jilliapp's total liability to any player in any circumstance is limited to the amount deposited by that player in the preceding 30 days.

  • Jilliapp is not liable for losses caused by internet connectivity issues on your end.
  • Jilliapp is not liable for delays in payment processing caused by third-party payment providers.
  • Jilliapp is not liable for any indirect, consequential, or special damages of any kind.

11Account Termination

You may close your jilliapp account at any time by contacting support. Any remaining balance at the time of closure will be returned to your registered payment method, provided all wagering requirements on active bonuses have been met.

Jilliapp reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving breach of these terms, suspected fraud, failure to verify identity, or inactivity for an extended period. In cases of account closure due to a breach of terms, jilliapp may withhold any remaining balance pending investigation.

Accounts that have been inactive for 12 consecutive months may be classified as dormant. Jilliapp will attempt to contact you before any action is taken on a dormant account.

12Changes to These Terms

Jilliapp may update these Terms and Conditions at any time. When material changes are made, jilliapp will notify registered players via the contact details on their account. The updated terms will also be published on this page with a revised effective date.

If you do not agree with any changes to these terms, you must stop using jilliapp and close your account. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms.

For any questions about these terms, contact jilliapp support at [email protected] or visit the Support page.

Need Help Understanding These Terms?

If anything in these Terms and Conditions is unclear, our support team is available 24/7 to explain. Visit the Support page or check the FAQ for quick answers to common questions.


What These Terms Protect

A quick summary of the key protections built into jilliapp's terms

Your Account Security

Jilliapp's terms set clear rules around account ownership and access. One account per person, real information required, and strict rules against sharing credentials — all designed to keep your account and your money safe.

Fair Payment Processing

The terms guarantee that withdrawals go back to your own registered payment method, that jilliapp doesn't charge hidden fees, and that your funds are handled transparently at every step.

Honest Bonus Rules

Every bonus on jilliapp comes with clearly stated wagering requirements and expiry dates. No hidden conditions, no terms that change after you've claimed an offer. What you see is what applies.

Responsible Gaming Tools

The terms formally commit jilliapp to providing deposit limits, session controls, and self-exclusion options. These aren't optional extras — they're part of the platform's core obligations to every player.

Age and Identity Verification

Jilliapp's terms require all players to be 18 or older and to provide accurate identity information. This protects minors and ensures the platform is used only by people who are legally permitted to gamble.

Protection Against Fraud

Clear rules against bots, multiple accounts, and payment fraud protect honest players from those who try to game the system. Jilliapp actively monitors for prohibited conduct and acts quickly when it's detected.


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Understood the Terms?

Now that you know the rules, you're ready to play. Create your free jilliapp account, deposit with bKash, Nagad, or Rocket, and start betting on sports or playing casino games today.

18+ only. Please play responsibly. By registering you accept these Terms and Conditions.