Jilliapp believes gambling should always be fun — never a source of stress or financial harm. This page explains the tools and support available to every player on jilliapp, and how to use them to stay in control.
Responsible gaming means enjoying betting and casino games as a form of entertainment — while keeping it within limits that work for your life, your budget, and your mental wellbeing. Jilliapp is committed to making sure every player on the platform has the tools and information they need to do exactly that.
For most players, gambling on jilliapp is a fun way to enjoy sports like cricket and football, or to try their luck on casino games. But jilliapp also knows that for some people, gambling can become a problem. That is why responsible gaming is not just a page on the website — it is built into how jilliapp operates every single day.
Jilliapp's responsible gaming programme covers three areas: prevention (helping players avoid problems before they start), tools (giving players practical controls over their own accounts), and support (making it easy to get help if things go wrong). Every registered player on jilliapp has access to all of these, free of charge, at any time.
Before you place your next bet, keep these principles in mind. They are the foundation of responsible gaming on jilliapp:
Jilliapp provides a full set of responsible gaming tools that every player can access directly from their account settings. Here is what is available and how each tool works:
Set a maximum amount you can deposit into your jilliapp account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit immediately, but increasing it requires a 24-hour cooling period to prevent impulsive decisions.
Jilliapp can send you a notification after you have been playing for a set amount of time — 30 minutes, 1 hour, or whatever you choose. This reminder helps you stay aware of how long you have been on the platform so you can make a conscious decision about whether to continue.
Set a maximum amount you are willing to lose in a given period. When your losses reach that threshold, jilliapp will prevent further betting until the period resets. This is one of the most effective tools for keeping gambling within a budget you are comfortable with.
If you feel like you need a short break from jilliapp, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you cannot log in or place bets. Your account and balance are preserved, and the cool-off ends automatically when the period expires.
Self-exclusion is a more serious step for players who feel they need a longer break. You can self-exclude from jilliapp for 6 months, 1 year, or permanently. During self-exclusion, your account is fully blocked — you cannot log in, deposit, or place bets. To activate self-exclusion, contact jilliapp support directly via the Support page.
Jilliapp's reality check feature shows you a summary of your session — how long you have been playing, how much you have deposited, and your net result. This gives you a clear, honest picture of your activity so you can make informed decisions about whether to continue.
Log in to your jilliapp account, go to Account Settings, and select the Responsible Gaming section. All tools are available there. If you need help setting any of them up, contact jilliapp support at jilliapp.com/support and our team will assist you immediately.
Problem gambling does not always look obvious from the outside. Sometimes it creeps up gradually. Jilliapp encourages every player to check in with themselves regularly. Here are some warning signs to watch for:
Spending more money on gambling than you originally planned
Feeling anxious, irritable, or restless when you are not gambling
Chasing losses — betting more to try to recover money you have lost
Lying to family or friends about how much time or money you spend gambling
Borrowing money or selling belongings to fund gambling
Neglecting work, family, or personal responsibilities because of gambling
Feeling that you need to gamble with larger amounts to get the same excitement
Repeatedly trying to cut back on gambling but finding it difficult to stop
If you recognise any of these signs in yourself, please do not ignore them. Reach out to jilliapp support or use the self-exclusion tool right away. Catching the problem early makes it much easier to address.
Answer these questions honestly. If you answer "yes" to two or more, it may be time to take a break and speak to someone you trust — or contact jilliapp support for guidance.
Have you ever gambled with money that was meant for essential expenses like food, rent, or bills?
Have you ever felt the need to bet more and more money to feel the same level of excitement?
Have you tried to cut back on gambling but found it harder than expected?
Do you find yourself thinking about gambling frequently, even when you are doing other things?
Have you hidden your gambling activity from people close to you?
Has gambling caused arguments, stress, or financial problems in your household?
If your answers concern you, jilliapp's support team is ready to help — no judgment, no pressure. Contact us at jilliapp.com/support and we will point you in the right direction.
Jilliapp is strictly an 18+ platform. We take the protection of minors and vulnerable individuals seriously. Here is what jilliapp does and what you can do:
Six ways jilliapp actively supports safe and responsible play for every Bangladesh player
Every jilliapp player can set their own deposit, loss, and session limits directly from their account. You are in control — jilliapp just makes the tools easy to find and use.
Jilliapp verifies the age of every player at registration and may request additional documents at any time. No one under 18 is permitted to hold an account or place bets on jilliapp.
Jilliapp's support team is available around the clock. Whether you need help setting a limit, activating self-exclusion, or just want to talk through your concerns, we are always here.
Jilliapp's systems monitor for patterns that may indicate problem gambling — such as rapid deposit increases or extended late-night sessions. Our team may reach out proactively if we spot concerning behaviour.
Jilliapp provides clear information about how odds work, the house edge, and the realities of gambling outcomes. An informed player is a safer player — and jilliapp is committed to keeping you informed.
Jilliapp makes self-exclusion straightforward and immediate. Contact support and your account will be blocked within minutes — no lengthy process, no obstacles, no questions asked.
Jilliapp is built for players who want to enjoy betting responsibly. Register today and take advantage of all the tools available to keep your gaming experience fun, controlled, and within your limits.
18+ only. Gambling can be addictive — please play responsibly. Read our Terms and Conditions and Privacy Policy.